Ashok Chandran

Digital possibilities for HR Delight
By Ashok Chandran, CMC

The knowledge economy of today has brought the Human side of Business Management to the limelight. Human talent is mobile and knows no regional boundaries. Businesses and Nations have this challenge of being competitive in the global marketplace, by using the global human resources. The success of businesses is dependant on its capability to attract talent. The Human Capital is now recognized as the key asset of companies. Identifying, attracting, recruiting, and retaining the right talent and utilizing the talent productively for the organizations have become very professional and competitive. This entire business of people in an organization is primarily a business of communication and collaboration. These HR functions have become so complex, voluminous and competitive that the use of Information Technology (IT) not only helps all these functions in multiple ways, but has become a basic necessity for survival and growth. IT brings in processes that are simple, accurate, fast and standardized.

Competing in the Internet Economy now requires very powerful HR systems and services. Traditionally HR was more of a management function alone, but lately it has become a Service like the Information Technology (IT). Earlier the people joined companies and stayed on for ever. However in today’s scenario the employee not only finds it difficult to find the right employer, but also has a challenge to compete and perform in his company to stay in his job. Similarly for Companies it is not only difficult to find the right employees, but has a challenge to train, retain and delight the employee. Established companies having tremendous strengths in the traditional ways of recruitment and overall HR Management, will not only lose precious Human talent but will collapse, if they fail to use IT effectively for their Human Resource functions.

The leading technology solutions in the market today in the field of Human Resources not only covers the traditional recruitment function but manages the complete communication and collaboration needs of the employees. It takes care of every function that will ensure the full utilization of the Human capital to achieve organizational goals.
The Digital possibilities mentioned here is only the tip of the iceberg. Your imagination is the only limitation to innovation and HR Delight.

The digital mantra for recruitment success:
• Establishing a digital Image or identity in the minds of the prospective candidates.
• Identifying the target audience and Capturing a candidate database for permanent use.
• Searching for specific talent and ranking the most appropriate candidate for specific job requirements.
• Communicating effectively with the prospective candidate and
• Maintaining a continuous relationship with the right talent.

Establishing a Digital Image:

The Corporate Web Site:

Companies use the corporate web site not only to present itself to the prospective clients, but also to attract the right talent. Many corporates insist that the prospective candidates for any job function apply online.
The Web site is very effectively used to introduce the company to the candidate in detail. The site can detail the HR practices of the company, its values, its Vision and Mission. It also to explains the job profile and Eligibility Criteria for application to specific vacancies, and facilitates online resume submission.

Corporate Communications and Advertising:

All the communications and Advertisements of the enterprise should have the Web address of the company and the contact Email of the company. Thus the Web addresses and contact point is on top of the minds of people who might seek employment, at any point of their career.

Corporate web/e-mail based Newsletters:

The HR department of companies can strategically include content in the Corporate Newsletters about the achievements of the company and its research activities. The Newsletter keeps the prospective candidates excited at all times, in the affairs of the company. Vacancies can also be advertised in the Newsletter. The newsletters also carry the HR practices of the company, which attracts talent to the company.

Advertisement in eZines:

Industry specific Newsletters or eZines exist in the market for almost all industries. These newsletters reach a large targeted audience across the world and acts as a good vehicle to carry recruitment advertisements.

Capturing the Digital Database:

Recruitment Portals:

Recruitment portals are available in large numbers on the Web. Some of the known portals include monstor.com, Jobstreet.com, Naukri.com, Jobsindia.com etc. Systematic choice of portals and posting of Vacancies on the different Portals are very effective. The profile of the Visitors on the site, the Geographic location of the Visitors, the Existing strength of the database, the administrative facilities for recruiters and various other factors affect the success of the Advertisement.

Corporate Recruitment Database:

Corporates have various sources of receiving applications for different positions, at various times. All the resumes are systematically captured in searchable databases.

Access to external Recruiter Databases:

Companies can access the databases of good recruitment agencies or portals through a web interface. Thus, unlike older times where the physical resumes were Xeroxed and sent to the clients, the recruitment agencies can actually complete a transaction without any physical resumes.

Permitting access to outsiders into your database:

You can allow resumes to be appended to your database by Colleges, Institutes and recruitment Agencies, without any manual intervention from your side.
This could be a free for all location, or could be based on User passwords for approved partners.

Optimum use of the Captured Database:

Many companies, who spend a fortune on recruitment advertisements, fail to make best use of the response received from the prospective candidates. The challenge is not just to create a database but to have a full functional, searchable database. Facilities for Candidate Searches, Comparisons and rankings are the key features of a good recruitment system.
The success of any captured database lies in its search capabilities. Facilities to search with multiple parameters should be possible. Once the search is complete based on the multiple parameters, we should be able to rank the selected candidates on any criteria. For example we should be able to first search for Computer Engineers having proficiency in Software Project management, with experience of more than 4 years, residing in Mumbai; Further we should be able to rank the chosen candidates as per the years of experience or knowledge of a particular programming language like C++, Java etc.

Communicate digitally to Recruit effectively:

Email Based Communication:

Unlike traditional times, the complete process of communication with the Candidate can be done in a Digital environment. The traditional means of communication has given way to Email, Video Conferencing, Live Collaboration and Testing.

Online Testing:

Testing the candidates can be done through software’s without the physical presence of an expert Interviewer or a paper based examination. Many companies from the US test candidates remotely by administering the exams through recruitment partners in India or through professional testing agencies.

Live Collaborative tools for Interviewing:

Live collaboration is possible through Video Conferencing facilities and also through Internet based live collaborative tools. Thus physical distances and time are not barriers to communication anymore. A candidate can now attend an interview online from the comfort of his home, using his Internet connection and a simple Web Camera.

Digital Relationship Management:

Human Capital is a scarce commodity. It is not easy to find good talent, so it is necessary to maintain contact with good talent once you identify the talent, irrespective of whether the candidate joins the company at this juncture or not. Maintaining a relationship in the Digital world does not cost much and can be an automated exercise over email. Simple communication about the companies’ achievements, HR policies, or other Industry events will keep a professional excited to be on your mailing list. Your software can also wish a prospective candidate on his birthday or anniversary over email, without any effort from your side.

Training and Development:

For companies especially with a large number of employees, Training and development is a nightmare. HR Managers can now use technology support to plan the entire training and Development needs of the organization. There are also online e-Learning possibilities for the employees for convenience, cost effectiveness and effectiveness.

HR Processes Management:

HR Professionals often spend their maximum energy in defining, implementing and following up of processes in the HR function like Recruitment, Leave Management, Training management, Compensation etc. Work flow automation in the HR function takes away almost the entire burden of HR professionals from non productive areas, and frees them to perform tasks that lead employees to self actualization.

Productivity Management:

Managing the performance of the employees is a key challenge to HR professionals. Technology allows you to now define, evaluate and achieve KRA’s (Key Result Areas) through Collaboration and Communication solutions.

Knowledge Management:

A recent study by one of the Big five consulting companies showed that the maximum Productivity increase in the corporate world has been due to the innovation in management and IT has only been an enabler. Leading HR solutions now provide for Knowledge Capturing and information sharing. Such solutions not only create an environment that is conducive for innovation but also capture such explicit and tacit knowledge in to the System

Collaboration and Communication:

The digital possibilities in the field of Communications and Collaboration have reached phenomenal levels of advancement. Tools and facilities like Email, SMS, Instant Messenger, Digital White Board, Video Conferencing, Tele Commuting etc can now help employees perform from anywhere at anytime, in a connected environment. These solutions primarily involve People and Productivity. The HR function can play an important role in ensuring the availability of all the necessary tools and solutions that enhances the productivity and creates Delight.

So what deliverables should you aim for in a Digital HR Solution?

The following is an integrated view of some of the key features from leading HR Solutions:

Recruitment facilitator:

• Process Staff requisition data, post openings seamlessly on the Intranet and the Web, and conduct online searches.
• Applicants can review job descriptions and apply online, and hiring managers oversee the whole process, from posting to interviewing to hiring.
• Complete Resume handling and Recruitment Management.
• Track applicants by personal data, skills, education, training, test results, and work experience.
• Route resumes, schedule interviews, and track results, then process offers and new hires.
• Facility to print, Save, Share or email selected Resumes from the Database.
• Personalized Mass mailing for interviews, rejections and selected candidates.

Collaborative Power:

• Password based selective Resume sharing on the Intranet and the Web.
• Internal mass Communication for News, information etc.
• Instant messaging on the Intranet.
• Virtual Task Force Collaboration(Groups)
• Private Chat/Meeting rooms
• Knowledge Sharing through a powerful Document Management System

HR Manager:

• HR status reporting for the Top Management
• Create and manage an employee referral program.
• Management of Recruitments, Online Testing, Productivity, Development and Training
• Payroll management
• Corporate HR communications management
• HR Help Desk
• Address Book
• Online Survey

Productivity Enhancer:

• Corporate Intranet module for HR related information sharing and collaboration.
• Integrated Messaging system
• Employees can update competencies, review their training summary, request training enrollment, and submit training requests.
• Employees can update their own personal and demographic data
• Articles of Interest (Document Management System)
• Key Result Area (KRA) Management, for Performance monitoring and management.
• Web links (Smart connection to Web resources)
• eLearning and Testing

There are several HRMS (Human Resource Management System) and ERP tools available in the market. Every company has its own processes and needs, and every industry has its own characteristics with respect to the Human resources scenario. Thus there will never be any standard solution for success. Technology has to be used as an enabler to the process of Recruitment and HR Management. The HR manager has to use multiple tools and technology strategies to achieve success in a competitive environment.

Ashok Chandran, is the Chariman and MD of AshokChandran.com Consulting Pvt. Ltd. a leading E-business Consulting Company in India, He can be contacted via web at www.ac.co.in or Email: ashok@ac.co.in

Instructions for Life:

Give people more than they expect and do it cheerfully.

Memorize your favorite poem.

Don’t believe all you hear, spend all you have or sleep all you want.

When you say, “I love you”, mean it.

When you say, “I’m sorry”, look the person in the eye.

Be engaged at least six months before you get married.

Believe in love at first sight.

Never laugh at anyone’s dreams. People who don’t have dreams don’t have much.

Love deeply and passionately. You might get hurt but it’s the only way to Live life completely.

In disagreements, fight fairly. No name-calling.

Don’t judge people by their relatives.
Talk slowly but think quickly.

When someone asks you a question you don’t want to answer, smile and ask, “Why do you want to know?”

Remember that great love and great achievements involve great risk.

Call your mom.

Say, “bless you” when you hear someone sneeze.

When you lose, don’t lose the lesson.

Remember the three R’s: Respect for self; Respect for others;
Responsibility for all your actions.

Don’t let a little dispute injure a great friendship.

When you realize you’ve made a mistake, take immediate steps to correct it.

Smile when picking up the phone. The caller will hear it in your voice.

Marry a man/woman you love to talk to. As you get older, their conversational skills will be as important as any other.

Spend some time alone.

Open your arms to change, but don’t let go of your values.

Remember that silence is sometimes the best answer.

Read more books and watch less TV.

Live a good, honorable life. Then when you get older and think back, you’ll get to enjoy it a second time.

Trust in God but lock your car.

A loving atmosphere in your home is so important. Do all you can to create a tranquil
harmonious home.

In disagreements with loved ones, deal with the current situation. Don’t bring up the past.

Read between the lines.

Share your knowledge. It’s a way to achieve immortality.

Be gentle with the Earth.

Pray. There’s immeasurable power in it.

Never interrupt when you are being flattered.

Mind your own business.

Don’t trust a man/woman who doesn’t close his/her eyes when you kiss.

Once a year, go someplace you’ve never been before.

If you make a lot of money, put it to use helping others while you are living. That is wealth’s greatest satisfaction.

Remember that not getting what you want is sometimes a stroke of luck.

Learn the rules then break some.

Remember that the best relationship is one where your love for each other is greater than your need for each other.

Judge your success by what you had to give up in order to get it.

Remember that your character is your destiny.

Approach love and cooking with reckless abandon.

Five Great Lessons.

1. Most Important Question
During my second month of nursing school, our professor gave us a pop quiz. I was a conscientious student and had breezed through the questions, until I read the last one: “What is the first name of the woman who cleans the school?” Surely this was some kind of joke. I had seen the cleaning woman several times. She was tall, dark-haired and in her 50s, but how would I know her name? I handed in my paper leaving the last question blank. Before class ended, one
student asked if the last question would count toward our quiz grade.
“Absolutely,” said the professor. “In your careers you will meet many people. All are significant. They deserve your attention and care, even if all you do is smile and say ‘hello’. “I’ve never forgotten that lesson. I also learned her name was Dorothy.

2. Pickup in the Rain
One night, at 11:30 PM, an older African American woman was standing on the side of an Alabama highway trying to endure a lashing rain storm. Her car had broken down and she desperately needed a ride. Soaking wet, she decided to flag down the next car.
A young white man stopped to help her - generally unheard of in those conflict-filled 1960s. The man took her to safety, helped her get assistance and put her into a taxi cab. She seemed to be in a big hurry! She wrote down his address, thanked him and drove away.
7 days went by and a knock came on the man’s door. To his surprise, a giant console color TV was delivered to his home. A special note was attached. It read: “Thank you so much for assisting me on the highway the other night. The rain drenched not only my clothes but my spirits. Then you came along. Because of you, I was able to make it to my dying husband’s bedside just before he passed away. God bless you for helping me and unselfishly serving others.”
Sincerely,
Mrs. Nat King Cole

3. Always remember those who serve
In the days when an ice cream sundae cost much less, a 10 year old boy entered a hotel coffee shop and sat at a table. A waitress put a glass of water in front of him.
“How much is an ice cream sundae?
“”Fifty cents,” replied the waitress.
The little boy pulled his hand out of his pocket and studied a number of coins in it. “How much is a dish of plain ice cream?” he inquired. Some people were now waiting for a table and the waitress was a bit impatient.
“Thirty-five cents,” she said brusquely. The little boy again counted the coins. “I’ll have the plain ice cream,” he said.
The waitress brought the ice cream, put the bill on the table and walked away. The boy finished the ice cream, paid the cashier and departed.
When the waitress came back, she began wiping down the table and then swallowed hard at what she saw. There, placed neatly beside the empty dish, were two nickels and five pennies - her tip.

4. The Obstacle in Our Path
In ancient times, a king had a boulder placed on a roadway. Then he hid himself and watched to see if anyone would remove the huge rock. Some of the king’s wealthiest merchants and courtiers came by and simply walked around it. Many loudly blamed the king for not keeping the roads clear, but none did anything about getting the big stone out of the way. Then a peasant came along carrying a load of vegetables. On approaching the boulder, the peasant laid down his burden and tried to move the stone to the side of the road. After much pushing and straining, he finally succeeded. As the peasant picked up his load of vegetables, he noticed a purse lying in the road where the boulder had been. The purse contained many gold coins and a note from the king indicating that the gold was for the person who removed the boulder from the roadway. The peasant learned what many others never understand. Every obstacle presents an opportunity to improve one’s condition.

5. Giving Blood
Many years ago, when I worked as a volunteer at Stanford Hospital, I got to know a little girl named Liz who was suffering from a rare and serious disease. Her only chance of recovery appeared to be a blood transfusion from her 5-year old brother, who had miraculously survived the same disease and had developed the antibodies needed to combat the illness. The doctor explained the situation to her little brother, and asked the boy if he would be willing to give his blood to his sister. I saw him hesitate for only a moment before taking a deep breath and saying, “Yes, I’ll do it if it will save Liz.” As the transfusion progressed, he lay in bed next to his sister and smiled, as we all did, seeing the color returning to her cheeks.Then his face grew pale and his smile faded. He looked up at the doctor and asked with a trembling voice, “Will I start to die right away?”
Being young, the boy had misunderstood the doctor; he thought he was going to have to give his sister all of his blood.

39 Tips to make you a Leader from a Manager.

1. UNSELFISH - A Leader is a person who puts people first, his team comes before everything to him. He is the person who always thinks about his team and team’s goal and betterment of his people. A person who believes that development of the team will lead to his and the other individual developments.

2. GOOD COMMUNICATION - The art of communication is not easy to learn and it’s all the matter of practice and hard work. Leader is a person who is a good communicator, he thinks before communicating anything. All the subordinates follow what their leader tells even if he communicates something which is irrelevant followers take it as a command or something to implement. He should be clear cut in communicating any thing even if it is a bad news it should be communicated properly.
A Leader does not hide anything from his followers until it is absolutely necessary. Remember if a leader hides or lies in front of the team members, it compels them to doubt him, if they doubt, they retaliate even in petty situations.

3. SENSE OF RESPONSIBILITY - He has all the responsibility of his team members in the form of their joys, sorrows, demands, expectations etc..He cant fulfill everything what they want but can at least show responsibility towards them. He has to give them certain responsibilities so that their personal development is not hindered in any circumstances. He is the person who creates more leaders after him.

4. INNOVATIVE - “Innovation is mother of Change”. Change has become a branch in management and without innovation change cannot happen. A leader is a person who accepts all innovative ideas of his and his team members and implements whatever is logical and practical, whatever is leading to excel his team and whatever which will lead the team to its goal. Remember don’t criticize ideas of you team, if you do your team will criticize you and someday….will criticize your position.

5. RESPONSIBILITY - Leader is responsible for each and everything which team does or whatever happens in the team or to its members. Leader accepts all responsibilities which is entrusted upon him by his team. If he shrugs any responsibility then his team members will think that he is not worth of his position. Even delegation of the responsibility should be done carefully it should not create doubt in the team members.

6. ORATOR - A part of communication which is important while communicating verbally. Leader thinks before he speaks. His style of speaking will be widely observed by his followers and who knows some may even imitate the leader. Being a orator is a very tough art even Churchill found it difficult.

7. HEALTHY - He has to keep himself fine tuned for any type of situation and he should be able to be on his toes every time and that too with a smile. This only becomes possible when he is healthy and fit.

8. ACCEPTABLE - He and his ideologies are acceptable to his followers and he also accepts his followers and their ideologies. There has to be acceptability either way to keep the leader - follower relationship. If leader doesn’t accepts his followers or vice - versa then relationship will cease to exist.

9. KNOWLEDGEABLE AND SKILLFULL - He has to have knowledge about his goal and also factors affecting the probability of achieving the same. He should possess skill to achieve the goal with team efforts. His followers respect him for his knowledge and skills and the bond of mutual give and take prevails and the team prospers even in very dire circumstances.

10. INTELLIGENT - Defining intelligence is a bit too hard. In short knowledge make him bit intelligent but here intelligence should not be related to IQ. Intelligence is directly related to his mental power/abilities, which makes him leader and other followers. He should be tactful and should be able to intelligently make his and others way out in problems.

11. RESOURCEFULL - He automatically becomes the center of followers resources. As soon as he becomes a leader, he should be able to be resourceful in terms of knowledge, experience, abilities etc.. He should be having a attitude of sharing knowledge and the other resources to meet the common goal.
12. SELF - AWARENESS - He knows where he and his team members are. He knows his strengths and limitations. He knows how to overcome his weaknesses and he knows how well he can use his strengths. He is always aware of his and his team members real position.

13. PERSISTANT - Leadership should be stable and sound, should be disaster-proof, democratic where every followers want their leader to be perennial. Remember “Leader leads his followers not Rules”. He is always persistent in every act of leadership.

14. SINCERE - Without any doubts being sincere to people and goal, makes a person a leader. He has to be sincere in carrying out his duties towards his team.

15. HARDWORKING - In order to achieve a pre-set goal he has to work hard so that even his followers seek the same trend. If leader acts lethargically then so will be the followers and in the end….Titanic.

16. HONEST - “Honesty is the best policy”. We are learning this particular phrase since we started schooling & never quire agreed to it. Well politicians example is the best example to demonstrate honesty and the effects of it. Leader has to be honest with at least his team members if not others (short and sweet).

17. CO - ORDINATOR - He should establish cordial atmosphere between him and his followers and even amongst his team members. For every new activity he has to see that it has to be communicated with each and every member.

18. JUDGEMENTAL - The leader’s capabilities are usually measured through his judgements of certain situation which they confront on day-to-day basis. Leader has to judge correctly to find the solutions from the problems arising with the help of his own expertise and his team members.

19. PRESENCE OF MIND - In order to be judgmental you have to have alertness and some situations will definitely demand prompt action form the leader. He always has to keep up his mind.

20. DECISIVE - Decision making is a skill which leader should have, in fact leader is appointed just to guide his followers to the target by taking best possible actions. He has to take decision based on the suggestions of his teammates and his past experience.

21. INITIATOR - “He has to kick the ball in order to start the game”. Nowadays people forget that until and unless leader takes the step forward his followers stand still, he can’t push them forward and rest at the back seat. When leader initiates it gives boost to the followers morale.

22. SELF - CONFIDENCE - Sometimes certain incidents which puts the leader in great distress and at that point of time his confidence deteriorates. This is the point where he has to keep himself up. Many wars were lost when the leader panicked. Leader has to show ample amount of confidence by being firm in terms of execution of jobs.

23. MOTIVATION - Motivation is not a easy job, in short motivation is a art practiced only by the leaders or the people who have ability to lead. Motivation can be termed as “initiating action from the team”. The ability to motivate becomes a vital part of leaders job, it is necessary for a leader to get the things done and in order to get the things done there has to be a considerable amount of motivation.

24. GOOD TEMPERAMENT - Leader cannot be a person who blasts at every mistake. He is the person who always looks at the brighter side of the things. If his follower/s does something wrong he helps him rectify and ensures that the same mistakes and never repeated, but new mistakes are always welcome. This attitude develops his followers.

25. CONFLICT RESOLUTION - Leader is a common personality amongst his followers, he is the core of the nucleus called as TEAM. People always look forward to him for solutions, he is the “last line of defense from the problems and first line of offense to the problems”. Sometimes they have certain difference between themselves so, they will automatically be involving their leader to solving the conflict. Leader not only solves the problem but even enforces the team spirit once again. As a leader he has to resolve conflict between the two side without damaging his image and without hurting any other individual sentiments.

26. TRUSTWORTHY - He should develop himself in such a way that people should trust him as a leader. If he is not trustworthy then team develops many small groups and the conflict starts and at that point of time people reject his decisions /suggestions.

27. ORGANISER - He is the person who organises the available resources with team efforts so as to achieve a pre-set goal.

28 EGO - Leader is the person who puts aside his personal egos aside and sets himself as an example to others. When you are self-centered you are bound to be doomed and overthrown.

29. CLARITY - Clarity in his thoughts, words & deed is essential. His goal should be well defined and if he himself is not very certain of his position the “Andher nagri chaupat raja”.

30. TEAM BUILDER - As organising is a gross terminology, team building is a human term which deals with humans by which a leader converts a “crowd into a team”

31. IMMPARTIAL - Leader is like a father to all his followers. A Father look at his sons in a same angle there is no one to be termed as his favorite or whatever. If partiality creeps in knowingly or unknowingly then other members are in a process of breaking away from the team. Partiality creeps in usually unknowingly because of simple human psychology called as affection and phobia. Your affection to one may divert others from you and your phobia to others will distort your vision for judgement.

32. UNDERSTANDING - As a leader you should have a high level of understanding the situation and you team members. You have to keep track of team members mentality their actions towards you and others. Leader should take great care in understanding the viewpoints and should take them as suggestions not criticism.

33. UNIVERSALITY - Leader should love his followers and teach them the same. He should know each and every person whom he deals with every day as it ties a stronger knot with his team. It is practically very hard to have a universal perception but we cant comment till we try it ourselves.

34. DISCIPLINED - Self discipline is the principle that is not longer existing in present day scenario, but traces have been found in some successful organisations. I remember one of our delegates telling me that at one time there was nobody peculiar about the office timings. Every body in his office used to come 1 - 2 hours late and one day new boss came in the organisation, on the very first day he came on time and found nobody was in at that time and till he comes on time. Since that day everybody in the organisation comes early. Well to summarise we can say that when leader is discipline followers automatically become disciplined. I remember one more associate sharing his/her experience with me. Once a junior went to his boss and told him that he works late in the office and he does not get anything in return, though he was hardworking his boss said I never told anybody to work after office hours. If you can’t fulfil your commitment within the framework of the time specified you have to set your clock right.

35. FORESIGHTED/VISIONARY - Leader who looks in the future will exist. He thinks about the future, analysis with the current situation and plans and organises the things to face the consequences of unknown. Leader has to be a visionary to visualise things which are due to happen and guides the team to the betterment of their own future. As rightly said “We can’t change the past, can’t do much about the present but can definitely change the future.”

36. OPEN MINDED - Open to ideas and suggestions will make a person a efficient leader. He who accepts views and ideas and implements them after logical deduction of the facts by his experience will definitely smell success in the beginning itself.

37. GOAL ORIENTED - In order to have a leader their has to be a goal, without a goal there can’t be a leader follower relationship. Leader is a person who is selected to guide the followers to their goal, so leader has to simplify the modes for achievement of the determined goal. He should target all his efforts towards that particular goal which the team desires.

38. APPRECIATION OF FOLLOWERS WORK - Leader should always appreciate the efforts put in by his followers and should always give them a pat on the back. This attitude of a leader makes him more respectable in the circle, no matter how small or irrelevant the achievement may be his followers will definitely look towards him for some sort of appreciation. If a leader praises small achievement of his followers they will be motivated to achieve even higher peaks.

39. GOOD CHARACTER - There have been epics written on morality in India and abroad but humans easily reject morality and adapt vulgarity. A leader with good character is always looked upon as a rising sun, which brings out beauty and prosperity on earth. Till some times back moon was termed to be most beautiful heavenly body, but when people gave a closer look to it, it was nothing but white ball with many big black spots on it.

What is Googlewhacking? The goal of Googlewhacking is to find that elusive two-word search query (with no quotation marks) that ends with a single, solitary result. When Googlewhacking was “born” (circa 2002), it was all about the search for “the one”—the one search result that would be unique among all the web pages making up the World Wide Web.

Since then, the Web has multiplied dramatically—and discovering a true Googlewhack is even harder. But the lesson at the core of Googlewhacking is more relevant today than ever before.

The lesson that Googlewhacking has to offer is the importance of being specific upfront in creating your search request parameters. You want your search results to be as relevant as possible, thereby eliminating wasted time and effort on the backend sorting through information that had no value for your current research need.

Here are three tips that can help you maximize the effectiveness of your next online search:
Choosing search terms – Start with the obvious. If you are looking for information on Cancun, try Cancun. But it can often help to use multiple search terms. If you are planning a spring break trip to Cancun, you will do better with vacation Cancun than with either vacation or Cancun separately. Ask yourself if your search terms are specific enough. It is better to search on discount hotels Cancun than on Caribbean discount hotels. Select your search terms carefully because each search engine will look for the terms you choose. Discount hotels Cancun will probably deliver better results than really cheap but nice places to stay in Cancun.

Phrase searches – When you need information that must include an exact phrase, it is best to simply put quotation marks around your search terms (”It was the best of times, it was the worst of times”). Phrase search can be extremely effective when you are searching for proper names (”George Washington Carver”), lyrics (”Kiss today goodbye”), and – wouldn’t you know – famous phrases (”one small step for man”).

Negative terms – If your search term has more than one meaning (diamond, for example, could refer to a gemstone or to a shape, like a baseball diamond), you may focus your search by putting a minus sign (”-” and be sure to include a space before the minus sign) in front of words related to the meaning that you want to avoid. Searching for information on the world’s largest diamond –baseball can help you find pages about the world’s largest diamond gem, but not the world’s largest baseball diamond.